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FAQs

 

 

 

What is your shipping time? TOP
All orders are shipped within 7 to 14 business days, not including holidays. We ship via USPS Priority Mail. Please contact us if you would like to place a rush order. Additional charges may apply.

What is your return policy? TOP
For health reasons, we cannot accept returns or exchanges on jewelry.

Can I place my order over the phone? TOP
Yes, to place an order over the phone please call Customer Service at 1-888-356-0365

Do you offer a Layaway Program? TOP
Yes, to set up a layaway please call Customer Service at 1-888-503-4133 or email us at customerservice@forever-n-always.com.

Are all of your products sterling silver? TOP
We guarantee that all of our merchandise is .925 Sterling Silver. We adhere to very high quality standards when selecting merchandise and manufacturing partners.

What is sterling silver? TOP
Pure 100% silver looks bright white and is extremely soft. To enhance its beauty and durability, the vast majority of fine silver jewelry is made of sterling silver, which is composed of 92.5% silver and 7.5% copper alloy.

What is rhodium plating? TOP
Our rhodium plated jewelry is made of sterling silver, then plated with rhodium to give each piece a very expensive look that is nearly identical to platinum jewelry, but at a fraction of the cost. Additionally, the rhodium plating is very effective in preventing the effects of oxidation, or tarnishing.

 

 

 

 

 
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